Quick Access Guides

Logging In

  • Go to the Pine Technical and Community College main web page: http://www.pine.edu/
  • Select the "Staff and Faculty" tab.

Select the "Staff and Faculty" tab.

  • From the Quick Links menu, select "Staff Portal".

Staff Portal

  • Use your StarID username and password to log in to the PTCC Virtual Office ("Staff Portal").

PTCC Virtual Office

  • Select "Staff Desktop Access (HTML 5)" - Do not use the "Outlook Desktop Access" option.

Select "Staff Desktop Access (HTML 5)"

Helpful Hint! - To make viewing your desktop screen easier, first change the view. Here's how to do it.

  • In the upper right-hand corner of the screen is an "S" icon.

"S" icon.

  • Click on it and select "Fit to View".

Select "Fit to View".

  • Now, click on the Face icon and enter your StarID password.

Click on the face icon and enter your StarID password.

  • Once authenticated, you will see your personal Desktop.

Personal desktop.

From here, you are able to access your personal network drive as well as network shared drives. Also, by selecting "Fit to View" in the previous steps you are now able to see your custom Task Bar icons you have on your work PC. If you had bypassed this step, you would only see the Task Bar icons of the PC you are using.

For example, in this picture, the lower Task Bar is the PC you are using and the upper gray Task Bar is your own personal Desktop Task Bar.

Taskbar

For EMAIL, use the web-based option by opening a browser and going to https://login.microsoftonline.com/

Logging Out

IMPORTANT: If you do not log out of the PTCC Virtual Office (Staff Portal) correctly you will not be able to access files, folders, and network drives on your campus computer. Remaining logged into the portal will lock access to your documents from any other computer. You MUST log out following these steps to ensure your portal connection is closed completely.

  • To log out completely, click on the Start button in the lower left-hand corner of your personal Desktop and select Log Off.

Logging off.

  • Click "OK".

Connection closed.

  • Click the logout button in the upper right-hand corner.

Click the logout button in the upper right-hand corner.

  • Now you are completely logged out of PTCC Virtual office (Staff Portal).

These platforms have been integrated so don’t let the name confuse you. Here is a quick article explaining what looks different in each one. Don’t worry, much has remained the same.

https://support.office.com/en-us/article/Why-do-I-see-Skype-for-Business-when-I-m-using-Lync-50935112-4978-46b8-b2ad-9dd7b81365bf

To join a meeting from the Microsoft Office Lync/Skype installed on your computer, follow these steps.

  1. Click on the Start bubble Windows Start Bubble
  2. Go to All Programs
  3. Scroll down to Microsoft Office 2013
  4. Expand the Office suite and select the "L" icon for Lync Microsoft Lync Icon (If you have Skype for Business, it will have an "S" icon) Microsoft Skype for Business Icon
  5. For the Sign-In account, use your first name and last name in this format: First.Last@pine.edu

Microsoft Lync Sign-In

  1. For password, use your StarID password.
  2. If you receive an error message simply click on the Red "X" to close it, then enter the username in the new field.
  3. For username, use your StarID in this format (example): aa1122aa@minnstate.edu

Microsoft Lync Sign-In

  1. For password, use your StarID password.
  2. Once you are logged in, you will see your scheduled meeting and attendees.

Once your user name has been updated it may take up to 24 hours for it to take effect across all Office 365 (O365) Services. After the change has taken effect, you will have to sign into Outlook, Skype for Business, OneDrive for Business and other O365 services with the updated user name. Following are directions for changing your user name within desktop applications.

1a If starting your PC for the first time after your user name has changed, and Outlook is in your Start Menu you will be prompted for credentials automatically. Skip to step 2. Microsoft Outlook Icon 
1b If working in Outlook, continue to work in Outlook until the Send/Receive connection breaks. The connection status is located at the bottom-right of the Outlook window. Exit and re-open Outlook to be prompted for your new user name credential.  Microsoft Outlook Trying to Connect
2 1. Enter your new user name Employees/Guest: yourStarID@minnstate.edu Students: yourStarID@go.minnstate.edu 2. Enter your StarID password OPTIONAL: Check Remember my credentials to save credentials Click OK to sign in.  Microsoft Outlook Login

  • Log in to your Outlook email.
  • Click on Address Book.

Default address book.

  • Go to Tools.

Tools.

  • Click Options.
  • Select Custom.
  • Go to dropdown option for "When opening the address book, show this address list first:".

Opening the address book.

  • Select Pine Technical & CC.

Select Pine Technical & CC.

  • Click OK.
  • Close then re-open the Address Book to ensure the setting has been saved.

Close then re-open the address book.

Once your user name has been updated it may take up to 24 hours for it to take effect across all Office 365 (O365) services. After your account has been updated for each service (Outlook, Skype for Business, OneDrive for Business and other O365 apps) you will need to sign in to the service with the updated user name. Below are directions for changing your user name within the Outlook app for Android.

Don’t have the Outlook app for Android? Start with the install, and then add a new account.

Change User Name

In 2017, the Minnesota Office 365 Single Tenant User Principle Name (UPN), or user name, changes from @mnscu.edu to @minnstate.edu. Staff at the system office using the Android Outlook app will need to reconnect their device(s) and the easiest way to do this is to remove the existing account and add it back with the new user name.

Start from Outlook NOTE: Deleting the account from within the Outlook app will automatically prompt you to add the account back with the new user name and retain many settings. Deleting from Android Settings may require you to fully configure the new account.

  1. Tap to open the Outlook app.
    Microsoft Outlook for Android
  2. Tap Settings, then tap account name.
    Microsoft Outlook for Android Microsoft Outlook for Android
  3. Tap DELETE ACCOUNT, then tap DELETE.
    Microsoft Outlook for Android Microsoft Outlook for Android
  4. After deleting the account, the app will prompt you to add an account. Tap GET STARTED.
    Microsoft Outlook for Android
  5. Tap in the email address area, then use the keyboard to enter your primary email address.
  6. Tap CONTINUE.
  7. Enter your new user name: Employees/Guest: YourStarID@minnstate.edu 
    Students: YourStarID@go.minnstate.edu.
    Microsoft Outlook for Android Microsoft Outlook for Android
  8. Enter your StarID password. Click Sign In.
  9. Your inbox will display.

Download the app from the Google Play Store

  1. If the Outlook app is not already on the device, open the Google Play store.
    Google Play Store
  2. Search for the Microsoft Outlook app. Open/Install.
    Microsoft Outlook for Android

Add an Account

  1. Open the Outlook app.
    Microsoft Outlook Icon
  2. After deleting the account, the app will prompt you to add an account. Tap GET STARTED.
    Microsoft Outlook for Android
  3. Tap in the email address area, then use the keyboard to enter your primary email address. Tap CONTINUE. Enter your user name. If your email address is already in the field, change it to your user name.
    Employees/Guest: YourStarID@minnstate.edu 
    Students: YourStarID@go.minnstate.edu
    Microsoft Outlook for Android Microsoft Outlook for Android
  4. Enter your StarID password, then tap Sign in.
  5. Tap MAYBE LATER, unless you have another account to add.
    Microsoft Outlook for Android
  6. Your Inbox will display.

Once your user name has been updated it may take up to 24 hours for it to take effect across all Office 365 (O365) services. After your account has been updated for each service (Outlook, Skype for Business, OneDrive for Business and other O365 apps) you will need to sign in to the service with the updated user name. Below are directions for changing your user name within the Outlook app for iOS.

The Outlook app is the recommended way to access Office 365 mail on your iOS device. Unlike the iOS native email and calendar clients, the Outlook app is fully supported by Microsoft.

Don’t have the Outlook app on your iOS device? Start with the download section.

User Name Change

Step Description Example
  On a scheduled date in 2017, the Minnesota Office 365 Single Tenant User Principle Name (UPN), or user name, changes from @mnscu.edu to @minnstate.edu. Students, staff and guests using the iOS Outlook app will need to reconnect their device(s) and the most common way to do this is to remove the existing account and add it back with the new user name.  
  NOTE: Continue to access mail on your iOS device until the app fails to connect using the old user name.  Outlook for iOS
1 When prompted to log in: Tap Login  Outlook for iOS
2 Tap Delete Account Go to next section (Add Account), Step 2  Outlook for iOS

Add an Account

Step Description Example
1 Open the Outlook app  Outlook for iOS
2 Tap Get Started  Outlook for iOS
3 Tap in the email address area, then use the keyboard to enter your primary email address. Tap Add Account.  Outlook for iOSOutlook for iOS
4 On the Office 365 pane, remove your email address . Enter your new user name Employees/Guest: yourStarID@minnstate.edu Students: yourStarID@go.minnstate.edu Enter your StarID password Tap Sign in  Outlook for iOSOutlook for iOS
5 Tap Maybe Later (unless you have a second account to add).  Outlook for iOS
6 Tap Skip,, or go through the informational slides. Your Inbox displays.  Outlook for iOS

Prerequisite: iOS 8.0 or higher.

Download the app from the Apple Store

Step Description Example
1 If the Outlook app is not already on the device, open the App Store and search for “Outlook 365  Outlook for iOS
2 Open / install the Microsoft Outlook – email and calendar app  Outlook for iOS

Add an Account

Step Description Example
1 Open the Outlook app  Outlook for iOS
2 Tap GET STARTED  Outlook for iOS
3 Tap in the email address area and enter your primary email address. Tap CONTINUE Enter your user name. If your email address is already in the field, change it to your user name Employees/Guest: YourStarID@minnstate.edu Students: YourStarID@go.minnstate.edu Enter your StarID Password Tap Sign in  Outlook for iOSOutlook for iOS
4 Tap MAYBE LATER, unless you have another account to add Your Inbox displays  Outlook for iOS

To schedule a Skype meeting, you need a sign-in address and password from an organization that uses Skype for Business Server.

  • Open Outlook, and go to your calendar.
  • On the Home tab ribbon, in the Skype Meeting section, click New Skype Meeting.
  • Set up the meeting as you typically would:
  • In the To box, type the email address of each person you're inviting, separated by semicolons.
  • In the Subject box, type a name for the meeting.
  • If you'll have in-person attendees, either click Room Finder, in the Options section of the Meeting tab, and then find a room or, in the Location box, type a meeting location, such as a conference room.
  • Select a start time and end time.

Notes: To look for a time that works for everyone, click Scheduling Assistant, in the Show section of the Meeting tab ribbon.

  • In the meeting area, type an agenda. Be careful not to change any of the Skype meeting information.

IMPORTANT: Scheduling a meeting with the default options, like we just did, is suitable for small, internal meetings, such as casual meetings with a few coworkers.
If you have a meeting with people outside your company, or you're scheduling a large event, change the meeting options before sending the invites to better fit your meeting
requirements. In the meeting request, on the Skype Meeting section of the Meeting ribbon, click Meeting Options, and then select the appropriate options.

  • (Optional) Preload your meeting attachments. That way, when the participants join the meeting, everything is ready to go.
  • (Optional) In the Show section of the Meeting ribbon, click Scheduling Assistant to make sure you have the best time for the meeting.
  • You're almost done. Just double-check the information and click Send.

Set up an online meeting using Outlook Web App

To create a Skype for Business Meeting request in Outlook Web App, you have to:

  • Be using a browser that supports the full version of Outlook Web App.
  • Be using a user name and a password from an organization that has a business or enterprise subscription to Office 365.
  • In the Office 365 portal, click the app launcher, then click Calendar to open the Calendar app.
  • Click the plus sign or New just below the app launcher, and fill in the meeting information as usual.
  • In the middle of the meeting window, above the message area, click Online Meeting.
  • Call-in details, like a Join online meeting link appear in the message area. If your account is configured for dial-in conferencing, you'll also see a Find a local number link.

NOTES: If you don't see the Online Meeting link, it could be for one of the following reasons:

  • You're not using a browser that supports the full version of Outlook Web App.
  • Your Office 365 subscription does not include Skype for Business.
  • You're logged in as a user who hasn't been granted a license for Skype for Business.

If you'll have in-person attendees, in Location, type a location for the meeting, such as a conference room, or click Add Room for help finding a conference room.

TIP: To look for a time that works for everyone, click Scheduling Assistant, at the top of the meeting window.

TIPS: To view settings for who has access to the online meeting, who has to wait for you to admit them into the meeting, and who can present during the meeting, click Online
meeting settings
(just above the message area).

  • (Optional) In the meeting area, you can type an agenda or other information about the meeting. Be careful not to change any of the online meeting information.
  • (Optional) To add a picture or attachment with the agenda, at the top of the meeting window, click the More actions icon, click Insert, and then click Attachments or OneDrive files or Pictures inline.
  • At the top of the meeting window, click Send.

To get started, log in to your Office 365 Microsoft account here https://login.microsoftonline.com/.

  • If you are currently using Office 2013 and do not wish to upgrade to Office 2016, select "Other Installs".

Select "Other installs".

  • Scroll down to Office 365 Pro Plus 2013.
  • Click the dropdown button and choose the default installation at 32-bit or 64-bit.

Choose the default installation at 32-bit or 64-bit.

  • Click Install. The installation wizard will let you know when the one you've chosen isn't correct and allow you to go back to choose the other option.

The installation wizard will let you know when the one you've chosen isn't correct and allow you to go back to choose the other option.

  • Follow the prompts from the Microsoft installation wizard. The wizard will provide dialog boxes on the status of your installation and what it needs you to do.

Use the Windows logo key Windows Key Logo+P command for laptop display options. The Windows icon is located on the keyboard to the left of the spacebar.

Windows+P Command

Select how you would like your desktop screen to be displayed:

Computer Only - Shows your desktop only to your computer screen.
Duplicate - Shows your desktop on both your computer screen and a second screen.
Extend - Extends your desktop from your computer screen to a second screen for a panoramic view.
Projector Only - Shows your desktop only on a second screen.

  • When your email is ready to send, click on the three dots.

Three dots.

  • Scroll to the last option, "Show message options".

Show message options.

  • Make sure to select both "Request a delivery receipt" and "Request a read receipt".

Request a delivery receipt.

  • Then click "OK".

Click OK

  • Now click "Send" on your email. You will receive an email message stating your email was delivered and, if the recipient has read the email, you will receive a message stating the email was read. Note: the recipient does have the option to deny sending the Read receipt.

  • Open a new email message.
  • Click on the Signature drop-down button.

Click on the Signature drop-down button.

  • Then Signatures option.

Click the New button and then type your name.

  • Click the New button and then type your name.
  • Copy the template below and insert the information in the edit box. Update with current information and click Save. Don't forget to select your preferred signature option for New Messages and Replies/Forwards.

TEMPLATE INFORMATION
NAME
TITLE
Pine Technical & Community College
900 Fourth St. SE
Pine City, MN 55063
320.629.5XXX (direct)
800.521.7463 (toll-free)
320.629.5101 (fax)

Pine Technical and Community College Logo

Copy the template and insert the information in the edit box.