Workforce Development

 Workforce Development



MnAMP, +Connect Training Courses


What is +Connect?

The Minnesota Advanced Manufacturing Partnership (MnAMP), in collaboration with partner colleges throughout Minnesota, is offering a new program called +Connect --a series of 8-week training courses led by live instructors via mediated telepresence. Employees can train right at their company, making +Connect ideal for incumbent workers and those in apprenticeships or dual-training programs.

The advanced manufacturing core courses offered through +Connect align with the Manufacturing Skills Standards Council (MSSC) Certified Production Technician credential, so upon completion, participants can receive a nationally-recognized credential. These courses are also the first step and can be applied toward earning an academic certificate, diploma, or degree in advanced manufacturing at participating colleges.

Additional in-demand training courses will be available upon request.

What are the benefits of +Connect?

  • Instructor-led, high-quality training
  • Ability to connect from anywhere, including the job site
  • Convenient 8-week courses that run two hours per week
  • Special limited-time $99/course pricing for the four advanced manufacturing core MSSC Certified Production Technician (CPT) courses, plus three additional courses:
    • Safety Awareness (CMAE 1514) - 2 credits
    • Manufacturing Processes and Production (CMAE 1518) - 2 credits
    • Quality Practices (CMAE 1522) - 2 credits
    • Maintenance Awareness (CMAE 1526) - 2 credits
    • Technical Math (CMAE 1502) - 3 credits
    • Print Reading (CMAE 1510) - 2 credits
    • Career Success Skills (CMAE 1528) - 1 credit
  • Competitive pricing for all other training courses
  • Hands-on assistance to set up the telepresence system at your facility
  • Support for participants provided by a dedicated +Connect advisor

 What are the benefits of the MSSC Certified Production Technician credential?

  • Raises the level of performance of production workers
  • Helps employers ensure their workforce increases the company's productivity and competitiveness


Refund Policy – Refunds will only be given if the student/company cancels or transfers registration no less than 3 business days prior to the class start date. After that, the student/company incurs all charges without refund.

Textbooks – Additional purchase of a textbook may be required. For more details, ask your college representative for the +Connect Textbooks and Course Materials list.

For more information contact: Heidi Braun M.A.Ed., CPP, CCT, Director of Workforce Development at (320)629-5178 or


Partner Spotlight: Wyoming Machine, Inc.


It’s no secret that technical college customized training is a life-saver for manufacturers. What you may not know is that Lori Tapani and Traci Tapani, Co-Presidents of Wyoming Machine, helped make that happen in Central Minnesota. Now they and their employees—are reaping the benefits.

For 21 years, Lori and Traci have worked closely with Pine Technical and Community College in Central Minnesota. Because WMI hires many carefully selected low-skilled workers and promotes them, training is vital. Ten years ago, a consortium of five manufacturers including Wyoming Machine, began brainstorming how they could collaborate to train workers for technical and managerial jobs.

The consortium helped write a grant. According to Lori, “We shared what types of training we needed and how it could be accomplished via the ITV (Internet Television) system. We also made a commitment to match the grant funds ‘in kind’ by paying employees during work time to take the classes.” Lori added that when Pine Tech received the grant, the companies offered input for training needs. Pine Tech chose courses most helpful for the majority of the companies. After the initial roll-out, individual companies could request specific classes and either pay for them, or share costs with other companies needing the same classes.

Customized training brings classes to worksites via ITV. WMI employees take Pine Tech classes at work and can gain college credits and/or a certificate. Employees enrolled love that there’s no commute to school. In fact, even textbooks and materials are sent to WMI. It’s a true turn-key program. Classes are offered all four quarters. Subjects range from print reading, auditing, quality, safety, maintenance, and manufacturing processes, to managing and much more. Best of all, courses apply directly to work. According to Dani Guy, a parts finisher at WMI who is taking a manufacturing process class, “You learn things you’d learn on the floor—but before you deal with it. I love the classes. I use the skills every day.”

In fact, approximately 25 employees at WMI have taken the classes. Adam Peterson, the production manager, facilitates the program. He sees a real difference in those who enroll. “They’re more engaged and conscientious after taking classes. It’s nice to see the transformation. ”You can see that they take additional pride in their work after their additional learning.”

Traci sees the difference, too. “I think for low skilled employees, in addition to improving job knowledge and skills, it helps to build confidence. Many people are surprised to learn that they can be successful taking college courses. Additionally, the added training gives our newer employees some ‘street cred’ or respect from more seasoned sheet metal fabrication workers.”

Heidi Braun, Program Director at the college, sees two-way benefits. “Our success has led to participation in another statewide department of labor grant to continue the program. As we grow, we hope to add welding and other training programs that will benefit the industry in this region. They [the Tapani sisters] are a real inspiration.” According to WMI employee Jill Clark, “I’d love to take more classes. The professors are very good. Now I’m looking at print reading; I hope to advance at WMI.”

For more information contact: Heidi Braun M.A.Ed., CPP, CCT, Director of Workforce Development at (320)629-5178 or


On-Demand Training Courses

With hundreds of available courses, On-Demand training gives you the training you need, when you need it, and from the comfort of your home. The video component includes lectures and demonstrations by expert instructors. You can view these, 24/7, from anywhere you have a good Internet connection. But videos alone won’t be enough.

On-Demand training courses include a printable manual, quizzes, and other learning aids to make your learning experience complete and effective. You will have both technical and learning support for your first four weeks, which is enough to complete any of the On-Demand courses. However, you can retake the course on your own as many times as you need for up to one year!

On-Demand training courses are perfect for individuals who want to become more confident and self-reliant using the computer and the Internet. All courses will challenge participants to be actively engaged in their learning by problem-solving, researching, and reaching out to the learning community to ask questions. You will demonstrate essential skills required in today’s workplace. But help is never far away. In these courses, it is literally right at your fingertips.

These Courses Include:

Finest instructors in the IT industry with a minimum of 15 years, real-world experience and are subject matter experts in their fields

Instructor-led demonstrations and visual presentations that allow students to develop their skills based on real-world scenarios explained by the instructor.

Custom practice exams prepare you more effectively than the traditional exam preps on the market. Practice quizzes after each module ensures confidence on the topic before proceeding.

World-class Learning Management System (LMS) which allows you to interact and collaborate with other students, form study groups, engage in discussions, rate different courses and stay up to date with all the latest industry knowledge.

Every Student learns differently. That is why we provide Flash Cards and Education Games throughout our courses. Allowing students to train in ways that keep them engaged and focused.

Self-paced training programs are designed in a modular fashion to allow the flexibility to work with expert level instruction anytime 24/7.

Courses offered:

Agile Project Manager

The Agile Project Management course gives the basic of Agile with emphasis on the Scrum style. This course also gives the student a working understanding of how the philosophies and principles of Agile are used in successful projects. This course is intended for project professionals who are either using Agile principles in their work, or wish to include the principles, tools, and techniques in the future.

Course Duration:

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

Certified Scrum Master

A Certified Scrum Master helps project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. CSMs act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework.

Course Duration:

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

CompTIA A+ (800 Series 220-801 or JK0-801 & 220-802 or JK0-802)

CompTIA A+ certification validates foundation-level knowledge and skills necessary for a career in IT support. It is the starting point for an exciting career in IT. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security, and troubleshooting. The A+ certification is your entry ticket into the IT World. 92% of employers require A+ for entry-level IT positions. Candidate job roles include technical support specialist, field service technician, IT support technician, IT support administrator and IT support specialist. CompTIA A+ is part of the certification track for corporations such as Microsoft, HP, and Cisco.

Course Duration: 13 hours

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

Medical Coding and Billing ICD-10

ICD-10-CM is a clinical modification of the World Health Organization’s ICD-10, which consist of a diagnostics classification system. ICD-10-CM includes the level of detail needed for morbidity classification and diagnostics specificity in the United States. It also provides code titles and language that compliment accepted clinical practice in the US. The system consists of more than 68,000 diagnosis codes. This course provides the training necessary for medical administrative professionals to comply with the updated standards. The transition to ICD-10 is necessary for many reasons. Payers cannot pay claims fairly using ICD-9-CM since the classification system does not accurately reflect current technology and medical treatment. Significantly different procedures are assigned to a single ICD-9-CM procedure code. Limitations in the coding system translate directly into limitations in the diagnosis-related groups (DRG). The healthcare industry cannot accurately measure the quality of care using ICD-9-CM. It is difficult to evaluate the outcome of new procedures and emerging health care conditions when there are not precise codes. Most importantly, we have a mission to improve our ability to measure health care services provided to our patients, enhance clinical decision-making, track public health issues, conduct medical research, identify fraud and abuse and design our payment systems to ensure services are appropriately paid.

Course Duration: 2 hours 40 minutes

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

Microsoft Excel 2016

Microsoft Excel is the standard spreadsheet application for both personal and business use, so staying on top of the latest version is very important for anyone considering career advancement. Regardless of your level of understanding, you will benefit from this Microsoft Excel 2016 training course because it covers basic, intermediate and advanced competency levels. Our Microsoft Excel 2016 training course will help arm you with the knowledge to use it more effectively whether you are using it at home or in the workplace. Understand how to manipulate data within a spreadsheet, validate and present information using the built-in structure and functions of Microsoft Excel.

Course Duration: 9 hrs

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting

Microsoft Office 365

This course provides training for the features of Microsoft Office 365. "Office 365" refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Lync web conferencing and Exchange Online hosted email for business and additional online storage with OneDrive. Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices.

Course Duration: 10 hrs

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

Six Sigma Green Belt

A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author, and quality pioneer, “if the process is right, the results will take care of themselves.” By Six Sigma standards, a “right process” is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a high-level picture of an organization’s customers and other stakeholders, their needs, and the business processes meant to fulfill those needs. A thorough analysis of the existing business processes – and the products and services they churn out – is the first step in Six Sigma projects. You need to listen to the “voice of the customer” to find out what customers need, identify opportunities for change and improvement, and translate customer needs into goals and customer deliverables. In this course, learners will examine how to analyze process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback.

Course Duration:

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

Six Sigma Black Belt

Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative and quantitative tools for the driving process, product, and service improvements aimed at reducing defects and variation. Companies across various industries are striving to become faster and more responsive to customers, achieve near perfect quality, and operate using world-class cost structures.

Course Duration: 21 hrs

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

Quickbooks Premier 2014

This course is training for accounting software that combines a variety of accounting processes into one user-friendly system. The software's primary function is to alleviate the use of multiple tables, spreadsheets, and tracking sheets necessary to document and maintain accounting tasks at a company. Accounting figures are also easily reconciled for tax purposes with Quickbooks. The software was developed by Intuit and can be customized based on the needs of the business utilizing the software.

Course Duration: 6 hrs

Students will have four weeks of basic support when the course begins. The course should be completed within three months of starting.

For more information contact: Heidi Braun M.A.Ed., CPP, CCT, Director of Workforce Development at (320)629-5178 or


21st Century Essential Training Skills


Behavior-based safety: 8 weeks, 2 hours per class
Eighty percent of all lost time workplace accidents are attributed to human errors. Accidents/injuries have both a human cost and they affect a business’s bottom line. Safety is a series of choices made by workers each day, choices involving behaviors in the workplace. The Behavior-based safety course seeks to raise the participant's awareness of twelve human behaviors/factors that affect safety, and how to correct/prevent/manage them in order to prevent accidents before they occur. This keeps employees and their working environments safe, and that positively affects productivity and profitability.

The course emphasizes the relationship between:

  • People and machines
  • People and people (conflict, stress, fatigue, communications, distractions, etc.)
  • People and procedures
  • People and the environment



Success in the Workplace: 8 weeks, 2 hours per class
Often overlooked, the importance of soft skills cannot be underscored enough. Most employees are hired based on their technical skills. However, their level of soft skills often determines how long they stay employed, manage conflict, and display emotional maturity in order to be productive on the job. An employee’s soft skills also have an impact on overall employee retention as many employees frustrated with a coworker lacking these skills often seek other employment without even raising an issue. Soft skills can be nurtured and taught through awareness, discussions, and providing strategies for communicating, listening, and having work-life balance. This course provides 21 soft skills modules on such topics as: reliability, responsibility & accountability, respect, teamwork, personal productivity and listening and following directions.


Generation Gaps: 8 weeks, 2 hours per class
Look around your workplace. Every employee views at least one other employee as someone they wouldn’t approach unless they had to. They may be older. They may be younger. Both think the other “just doesn’t get it”. The workplace can present challenges to management in terms of handling the different generations present. The Generation Gaps course will help participants understand the various generations present at work, and understand what motivates them and how to interact accordingly in order to better meet organizational deadlines and goals. Both the young and the older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the generation gaps at work will help you become a better manager or co-worker by embracing the best of the strengths of a multigenerational workforce.


Civility in the Workplace: 8 weeks, 2 hours
Rudeness at work is rampant and on the rise. A Harvard Business Review poll states that 98% of employees reported experiencing uncivil behavior at work and that chips away at the bottom line. Employee reaction to incivility can range from retaliation, a lack of creativity, depression, a decrease in quality, an increase in absenteeism, and many employees just up and quit. All this negatively affects workplace performance, productivity, and profitability. To address the growing problem of incivility in the workplace, this course introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits of Civility in the Workplace are countless and will pay off immensely for the individual employee as well as organizationally.


Supervising Others: 8 weeks, 2 hours
Supervising others can be a tough job – especially if it’s an employee’s first time in the position, or if they now supervise past co-workers. Between managing their own time and projects, helping other team members solve problems and complete tasks, dealing with inevitable politics, and helping other supervisors, the day can fill up before they know it. The Supervising Others course will help supervisors become more efficient and proficient with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, administering discipline, tips on giving fair annual reviews, and avoiding the pitfalls of favoritism and fraternization.

*Harvard University professor Dylan Minor, Michael Housman, Cornerstone.

Course Pricing: 169.00 per participant

For more information contact: Heidi Braun M.A.Ed., CPP, CCT, Director of Workforce Development at (320)629-5178 or


360 Minnesota State Center of Excellence in Manufacturing and Applied Engineering


Pine Technical & Community College is a proud partner of 360°. This collaborative group of institutions is shaping technical education for the future. Be prepared and succeed in this ever-changing technological world.

Our education programs give you:

  • A technical foundation. One that helps you understand new and emerging technologies - and prepares you for technologies that haven't even been invented yet.
  • Problem-solving skills. Qualities that make you invaluable to your employer - now and into the future.
  • Practice being creative. Future innovation will require out-of-the-box thinking from a creative, technical workforce.



Our colleges and universities offer technical programs to prepare you for today's technological world and global economy. Bemidji State University is the lead institution with nine 2-year technical and community college partners, including:

  • Central Lakes College
  • Lake Superior
  • Minneapolis Community and Technical College
  • Northland Community and Technical College
  • Northwest Technical College
  • Pine Technical College
  • Riverland Community College
  • Saint Paul College
  • St. Cloud Technical College



  • 360° MN
  • Electronics Technology
  • Welding Technology


For more information contact: Heidi Braun M.A.Ed., CPP, CCT, Director of Workforce Development at (320)629-5178 or


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