Professional Skills and Training

PTCC's professional skills courses and programs are designed to give you the knowledge and skills you need to secure a position in a variety of professional settings or advance in your current professional position.

Professional Skills & Training 





Leadership Training - Chisago County


It is a goal of the Chisago County HRA-EDA to provide college-based training for businesses and residents within the county, so the HRA-EDA has teamed up with Pine Technical and Community College (PTCC) to create an Education Hub. The Education Hub provides training opportunities either on-line or in person. The 3 courses listed below are available at the HRA-EDA Office in North Branch or virtual from your own computer. Seating is limited to the first 20 registrants.


Discovering Your Natural Talents and Genetic Skills for High Perfor-mance Teams—The Talent Matching Concept

Most managers and teams have little idea of the untapped talent on their team. In many cases people themselves are not aware of all of their talents!

In this class participants will take a 100 question proprietary survey to deter-mine natural traits and specific skills. An interpretation of results will be pre-sented along with tips on talent matching for teams- matching the right per-son to tasks and projects based on natural abilities. Bonus- some tips on hir-ing the right people will also be presented to help prevent hiring the wrong person for the job. Learn about yourself and coworkers, boost your self-confidence and end the costly game of trial and error in assigning team tasks!

Price: $49.99 Date: April 19, 2019, 8:30am –10:30am

Improving Work Ethic and Personal Responibility

Does your organization struggle with poor attendance, cell phone addic-tion, time and material theft, company property abuse? You are not alone! Most organizations struggle with these basic work ethic issues and many more! In this class participants will explore the definition of "work ethic" and review a checklist of over 20 common work ethic violations. Gain in-sights and methods to instill a strong work ethic in yourself and team. Curb the human instinct for poor work ethic and turn your organization into a personally responsible high performance, self-monitoring culture! Devel-op a "Code of Conduct" rule set and help teach others the great benefits of strong work ethic through storytelling and personal experiences.

Price: $49.99 Date: May 17, 2019 8:30am—10:30am

Self-Motivation, Inspiration and Drive- Motivation You Can Use!

Self-Motivation comes from developing a life balanced set of personal goals. The four areas of life balance are: career, material, relationships/activities, and health. Most people lead lives either with no real motivational goals or their goals are out of balance. This dramatically impacts their energy, performance and mood at work. This class is designed as a personal and team retreat where participants will set short term goals. They will also have an opportunity to create a personal or team goals "vision board" to take back with them and post after class. Learn the 10 step formula of goal setting used by peak performers and be inspired every day!

Price: $49.99 Date: June 21, 2019 8:30am—10:30am


For more information about Chisago County Resources contact:

Nancy Hoffman, Executive Director at

651-674-5664 or at


2019 AMBO Contractor Training Seminar Series


Egress Provisions of the 2015 MN Residential Code, Alternate Materials & Methods, plus MN Residential Energy Code

This interactive seminar is divided into three sessions. Part I will take an in-depth view of residential code requirements and best practices for stairways, landings, guards, handrails, etc. Illustrations will represent everyday problems and serve as the basis for discussion and resolution to the problems of the means of egress for dwellings. Part II will take a look at the use of alternate methods and materials and how jurisdictions document related code requirements. Attendees will be able to identify references required for alternate methods, determine acceptable testing materials, and compliance with the intent of the code. Part III will wrap up the day with 1 hour of the MN Residential Energy Code. Participation in discussions and Q & A is encouraged through the use of photographs of real-life installations, both correct and incorrect.

Course Dates: To Be Determined

Time: To Be Determined

Location: Pine Innovation Center

Click here to print brochure.

For more information contact: Di Anna Abrahamsen, at (320) 629-5176 or or Dawn Sandberg, at (320) 629-5184 or


F107 Drone Certification: Drone Pilots Prep Course



The demand for unmanned aerial systems (UAS) or drone pilots is exploding! This 1 week course will get you the knowledge needed to successfully pass the FAA’s UAS Part 107 exam and begin your career in the drone industry. This certification is a requirement for anyone who wants to use a drone for commercial or financial gain.

Students will learn from an FAA certified pilot and professional aerial photographer and videographer. Emphasis will include an understanding of the major elements of the 107 exam including UAS regulations, operations, weather, airspace, communications, aeronautical decision making, and safety.

You are just 1 week away from a new career, part-time employment, or small business opportunity! US News and World Reports indicated that the average salary for a full-time drone pilot is $60,000 per year!

Drone piloting is part video game, part nature walk, part computer wiz and part visionary. Do you have what it takes to take your career to new heights?

To Register, contact Heidi Braun at (320) 629-5178 or

Course Dates: September 9-13, 2019

Time: 5pm - 9pm

 Location: Continuing Education Pine Innovation  Center

Click here for a printable brochure

For more information contact: Heidi Braun M.A.Ed., CPP, CCT, Director of Workforce Development at (320) 629-5178 or or Di Anna Abrahamsen, at (320) 629-5176 or

Click here to register online for the professional pilot training course.

Gunsmithing & Engraving Skills

The intent of this 40-hour class is to introduce the student to the gunsmithing specialty of firearms engraving. This class will be developing basic engraving skills and knowledge using the traditional hammer and chisel methods of engraving. The class focus is to develop skills that could be applied to the student’s gunsmithing practice. The areas of study the student will work on are lettering, re-cutting basic engraved patterns and simple metal inlays as well as tool development and maintenance.

Topics Covered During This Course:

  • History of Engraving
  • Various Methods of Engraving
  • Dissections of a Scroll and Component Terminology
  • Classic Scroll Styles
  • Tool Development
  • Development of Tool Control
  • Basic Lettering
  • Restoration of Engraving
  • Metal Inlays
  • Holding Fixtures and Jigs
  • Firearm Preparation for an Engraver

*This class is an hour based class, no credits will be given for it. The class will show on your official transcript at the college with a grade of a Pass or No Credit.*

Dates: TBD
Time: TBD
Cost: $185.00 per student plus tools

To register, click the blue bar at the top of this page.

-- Click here to print brochure.

-- Click here for Tool List 2018.

-- Contact Di Anna Abrahamsen, at (320) 629-5176 or


ServSafe Certified Food Manager Certification 

New changes for the 2019 Minnesota Food Code now require all Persons In Charge (PIC) to become certified as a food protection manager!

Initial Course

This ServSafe Manager training program provides classroom instruction to help students prepare to take the ServSafe Food Protection Manager Certification Exam. Teaching methods include PowerPoint and DVD as well as a lecture from an instructor with experience in the field of Food Service. The ServSafe® Food Protection Manager is the highest certification awarded by ServSafe. The certificate is earned by passing the ServSafe Manager Exam. The exam focuses on five aspects of food service that can affect the safety of food:

  • Foodborne Microorganisms & Allergens
  • Personal Hygiene
  • Purchasing, Receiving and Storage
  • Preparation, Cooking, and Serving
  • Facilities, Cleaning/Sanitizing and Pest Managment

The 8-hour classroom instruction and review will be followed by the Certification exam. Students should have their exam scores within 3 days.

Date Time Cost Location
Monday, May 6, 2019 8:00AM - 4:00PM $165 Pine Innovation Center

*Includes book & exam. You will need to have your textbook prior to the class. We will have them in our office for pick up or we will make arrangements to have it shipped to you.


ServSafe Refresher Course  




This course is for food managers who have been certified within the last three (3) years and need four (4) hours of continuing education to maintain their certification. This course does not provide initial food manager certification. Proof of a current certificate or an expired certificate (no longer than one (1) year from the date of expiration) is needed to enroll. If available, please bring your SERVSAFE book with you.

Monday, May 6, 2019 8:00AM - 12:00PM $75 Pine Innovation Center

For more information contact -- Contact Di Anna Abrahamsen, 320-629-5176 or e-mail


Cooking For Large Groups 




Topics Covered During This Course:

  • Foodborne Illness
  • When You Plan
  • When You Shop and Transport Food
  • Personal Hygiene/Cross-Contamination
  • When You Prepare Food
  • When you Serve Food
  • Regulatory Matters
  • Student Questions/Scenarios

*This 4-hour course meets the State of MN requirements for the “Person In Charge” training requirements which is required for anyone working with food or food preparation. If the facility requires a license, then someone from the facility needs to be Food Safety Certified which is a separate course. *

*Please Contact Us Regarding Group Rates and Also Offering This Course At Your Facility*

Monday, May 6, 2019 8:00AM - 12:00PM $75 Pine Innovation Center

 *Includes booklet

For more information contact -- Contact Di Anna Abrahamsen, 320-629-5176 or e-mail



HACCP (Hazard Analysis Critical Control Points) & Crisis Management

The purpose of this 6-hour course is to help food service establishments create and implement a food safety system designed to keep the food they sell safe to eat. The 7 principles of HACCP are covered in detail. After attending the workshop attendees will be able to create their own HACCP plan for their establishment and put it into action. Also covered are steps on how to prepare, respond and recover from events or crisis that could have a drastic impact on the safety of the food being prepared and sold. Events covered include power outages, fires, floods, strong winds and tornados, pest infestations, foodborne illness outbreaks, and more. Sample plans and plan templates are provided.

Topics Covered

  • Food Safety Modernization Act
  • HACCP defined
  • The 7 Principles Of HACCP
  • Preparing Your HACCP Plan
  • Forms And Logs Needed
  • Crisis Management - Plan Development: Preparation, Response, Recovery
  • Plan Templates

Intended Audience: Owners, operators, managers, and employees of food service facilities that prepare and sell or prepare and serve food to the public, including;

  • Schools
  • Hospitals
  • Senior Care Facilities
  • Childcare facilities
  • Caterers
  • Restaurants
  • Fast food restaurants, including cafes & deli's
  • Any other establishments that prepare and serves food

All attendees will receive a certificate of completion after attending the workshop

Prerequisite: Food safety certification is recommended but not required

Course length: 6 hours (9:00 am to 3:00 pm)

Course fees include: booklets, templates, and lunch

For more information contact, Marge Fagerstrom at 320-629-5199 or at to get on our mailing list for the next class!


Customer Service Academy

Give your employees the tools to deal with challenging situations:

  • Help employees understand how their behavior impacts the customer.
  • Employees will learn seven behaviors that will enhance their customer service skills
  • Learn to identify barriers by being a good listener, asking questions, responding, and accepting feedback.
  • Learn how to prevent customer dissatisfaction in person or on the phone.
  • Modules are customized to your “Customer Service Needs”


Contact Dawn Sandberg, 320-629-5184 or e-mail


Back to the Top