Prerequisite: HSEW 1235 Eligibility Systems 1
Co-Requisite: HSEW 2230 Public Assistance 2
In this course students will create accurate results utilizing Department of Human Services (DHS) approved procedures, such as processing recertification, adding/removing household members, closing cases, and referring clients to appropriate community resources. The student will utilize the capacities of the DHS computer systems to issue benefits according to policy and procedures. Client- appropriate written and oral communication explaining complex welfare policy and procedures will be practiced.