This course is designed to prepare you to support personal computers (PCs). The course objective is to take you from the just-a-user-level to the I-can-fix-this-level for the most common PC hardware and software concerns. The coverage is balanced-while focusing on new hardware, it also covers the real world for PC repair, where some older technology remains in widespread use and still needs support. For example, the course will cover various Pentium processors, but also addresses the 486 processors. Also included is thorough coverage of operating system and application support, including DOS, Windows 9x, Windows NT, Windows 2000, and Windows XP. (Prerequisites: COCP 1201 MS OS Basics.) Offered Spring.